Contact Us
This site is a small editorial project, not a call centre or a booking office. No forms, no ticket numbers, no phone queue. One inbox, and a person who actually reads it.
Things worth emailing about:
- A price that no longer matches. From-prices on this site move with season and demand, so if a card says a balsamic tasting starts at one figure while the live booking page shows another, flag it with the tour name. It gets rechecked against the listing and the card is corrected.
- A listing that has disappeared or quietly changed shape. Whether the tasting still includes a full balsamic lunch, whether the acetaia visit is still part of the walking tour, and whether three and a half hours still means three and a half hours are the details people book on. A tour that drops tastings or swaps a cellar visit for a quick counter pour has become a different product, and that gets fixed here fast.
- A wrong fact anywhere on the site. Meeting points, tour durations, which acetaia actually runs a tasting, what a cooking class covers, whether a parmigiano dairy visit is included: all of it is drawn from the live listings, and all of it can drift. An operator can change a start time or a host without telling anyone.
- An acetaia, cooking class or market walk that is missing from these pages. Modena has far more food experiences than any single list can hold. If you operate one and it carries a live, bookable listing, send the link and it will be read and considered like everything else. Nothing is charged for inclusion and no tour can pay for a better position.
- Something neither the FAQ nor the guides answers.
Email info@foodtoursmodenaitaly.com
What Happens Next
Corrections come first, speed second. A wrong meeting point or a wrong duration can cost someone their only free afternoon in Modena, so factual fixes to a listing are checked and posted quickly, usually within a day or two (see Free Things In Modena). Broader questions take longer, and some end up answered in a guide rather than a reply, so the next reader finds the answer without writing in. There is no mailing list and no upselling afterwards. Your address stays with us, and nothing is shared with the acetaie, wineries or operators listed here.
The Limits
We do not sell tickets, hold places, move you to another date or handle money of any kind. Each balsamic tasting, market walk and pasta class listed here belongs to its operator: Gambigliani Zoccoli Acetaia, Cesarine, Taste Bologna and the rest take payment themselves through the live booking page. Our part is the comparing and describing. We also cannot book you a table at a Modena restaurant or get you into an acetaia privately.
Anything tied to a booking you already made starts with your confirmation email. It holds the reference number, the meeting point and a message button that reaches the team running the session directly. That is faster than writing to us on the morning itself, and if a departure looks shaky, it is the only channel that can sort it out.
Two things on that confirmation deserve a look before you contact anyone. First the meeting point: balsamic tours often gather at an acetaia outside the centre, walking tours usually start near the market or a named piazza, and cooking classes begin at a host's address given on the listing. Then the cancellation window: every tour here offers free cancellation, but the cutoff varies, so read the live listing before booking, and once inside that window the operator's own terms govern.
Undecided? The six categories sort all twenty-six tours faster than any email thread, and the guides go deeper, from how Traditional Balsamic Vinegar of Modena is graded to which tours stack a parmigiano dairy with a cellar visit in one day.